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Structured On-The-Job Training (OJT) Programs

Unlike formal, structured on-the-job training programs in other countries where supervisors and managers are ultimately held responsible for the training an employee receives, the traditional approach to training in the United States to be one of "following Joe around." "Following Joe around" is the informal practice of assigning a new employee to an experienced employee and assuming the new employee will learn the skill and knowledge required to perform a job.

If you want to insure that training occurs the way it should, you should implement a formal, structured on-the-job training program. This training is the process of directing and controlling employee performance of assigned tasks in the actual work setting. To have a successful on-the-job training program, two primary components are needed. The first component involves the type of documents that should be used in a formal on-the-job training program. The second component involves the type of employee who uses those documents to conduct on-the-job training.

On-the-Job Training Documents

Formal, structured on-the-job training is based on job and task analysis data. It always includes the critical steps required to perform a given task and it may include knowledge requirements as well. On-the-job training documents are not procedures and they should not be used as such. If your facility has procedures, they can often be used as on-the-job training documents without going to the trouble and expense of creating new ones. The key is that there must be some type of document in place to ensure the safety of employees learning a task and to ensure that all employees are learning the task consistently.

The On-The-Job Trainer

Not only do you need clear, well written on-the-job training documents to conduct on-the-job training, you need to make sure that the employees who conduct on-the-job training are qualified to do so and that they have a good attitude about training others.

The On-The-Job Training Process

Once you have training documents and trained trainers in place, you can implement each of the following specific phases of on-the-job training:

Preparing for the task

Introducing the training session

Demonstrating the task

Breaking the task down and providing time for practice

Evaluating task performance

APS can help you develop on-the-job training documents and we can train your employees to be effective on-the-job trainers. For more information, email us at info@aps-online.net or call Greg Pancerev at 610-987-4054

 
Copyright 2006, Applied Performance Strategies, Inc.

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