Training Needs Analysis
Because
it is easy, all too often companies “throw” a training course at a problem
instead of conducting a training needs analysis to determine if training will
resolve the problem. Much like root cause analysis, a training needs analysis
gets at the heart of a problem.
How do
you determine if you have a training need? To determine if you really
have a training need, you need to perform the following:
-
Write a
clear statement of the need.
-
Determine
the scope and significance of the need. Are operations affected? Is employee
safety an issue? Is revenue affected?
-
Determine
the type of need. Is it a human resource issue? A change in job
responsibilities? Deviation from desired results?
-
Find the
cause of the need. Do employees lack skill, knowledge, or motivation to do
their job? Are there adequate procedures, job aids? Is it an engineering
issue?
-
Determine
the priority of the need.
What
steps do you take if you find you do have a training need? To answer
this question, you might look at the following issues:
-
What is
the recommended course of action?
-
How many
employees are likely to need training and how soon do they need to be
trained?
-
Does
training material need to be developed or purchased? If so, what type?
Classroom? On-the-job? Self-study?
-
When
should the training occur?
-
How many
instructors or trainers are needed?
-
What is
the projected cost?
APS can
assist you in conducting training needs analyses as well as in designing and
developing the training materials you need. For more information, email us at info@aps-online.net
or call Greg Pancerev at 610-987-4054.
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