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Training Needs Analysis
Because
it is easy, all too often companies “throw” a training course at a problem
instead of conducting a training needs analysis to determine if training will
resolve the problem. Much like root cause analysis, a training needs analysis
gets at the heart of a problem.
How do
you determine if you have a training need? To determine if you really
have a training need, you need to perform the following:
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Write a
clear statement of the need.
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Determine
the scope and significance of the need. Are operations affected? Is employee
safety an issue? Is revenue affected?
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Determine
the type of need. Is it a human resource issue? A change in job
responsibilities? Deviation from desired results?
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Find the
cause of the need. Do employees lack skill, knowledge, or motivation to do
their job? Are there adequate procedures, job aids? Is it an engineering
issue?
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Determine
the priority of the need.
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What
steps do you take if you find you do have a training need? To answer
this question, you might look at the following issues:
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What is
the recommended course of action?
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How many
employees are likely to need training and how soon do they need to be
trained?
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Does
training material need to be developed or purchased? If so, what type?
Classroom? On-the-job? Self-study?
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When
should the training occur?
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How many
instructors or trainers are needed?
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What is
the projected cost?
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APS can
assist you in conducting training needs analyses as well as in designing and
developing the training materials you need. For more information, email us at info@aps-online.net
or call Greg Pancerev at 610-987-4054
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