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Writing effective procedures learning objectives

The communication process

Human factors considerations

Levels of comprehension

Types of procedures

Procedure design

	Determining mission and detail level
	Task hierarchy and organization
	Design for usability and readability
	Style to fit the audience

Writing effective tasks and steps

	Understanding message elements
	Action-based steps
	Logical statements
	Conditional statements
	Vocabulary and word choice

Warnings, cautions, & notes

Abbreviations & acronyms

Performance criteria and statements

Using tables and lists

Internal and external references

Graphics and photographs

	Sources
	Size & placement
	Cross references and callouts

Grammar and punctuation basics

Practical writing exercises and critiques

Procedure validation method