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Performance Management Series - Coaching Skills Training

Coaching Skills Workshop

This class provides a practical approach to coaching through the use of a six step structured coaching process.  Participants demonstrate the six coaching steps while conducting discussions designed to increase employee capabilities or resolve performance problems.  The process is designed to help supervisors focus on identifying specific areas for performance improvement and through dialogue with the employee, develop an action plan to address performance needs and monitor progress in meeting performance needs.

Course Objectives:

At the completion of this one day workshop, participants will:  

Examine why coaching is a critical leadership skill

Explain the six steps of the Coaching Process

Demonstrate the “2 Minute Challenge” to correct minor work habit or performance problems

Apply the six steps of the coaching model during skill practices

This workshop can be conducted on a half-day or full day basis.  It includes a video and skill practices in which participants will apply the steps in addressing common performance problems.  Skill practices are customized to reflect common performance situations facing supervisors in the organization.  Following the skill practices, participants receive feedback on their coaching effectiveness and develop an action plan to apply the skills to current coaching issues on the job.

This course can be customized to include examples or case studies from your organization.

For a free quote or for more information on this course, email us at info@aps-online.net or call Mary Ann Kmetyk at 410-715-0800.

 

Copyright 2006, Applied Performance Strategies, Inc.

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Maryland: (410) 715-0800 | Pennsylvania: (610) 987-4050 | Missouri: (314) 865-4357