Performance
Management
Series -
Coaching Skills
Training
Coaching Skills Workshop
This
class provides a practical approach to coaching through the use of a six step
structured coaching process. Participants demonstrate the six coaching
steps while conducting discussions designed to increase employee capabilities or
resolve performance problems. The process is designed to help supervisors
focus on identifying specific areas for performance improvement and through
dialogue with the employee, develop an action plan to address performance needs
and monitor progress in meeting performance needs.
Course Objectives:
At
the completion of this one day workshop, participants will:
-
Examine
why coaching is a critical leadership skill
-
Explain
the six steps of the Coaching Process
-
Demonstrate
the “2 Minute Challenge” to correct minor work habit or performance
problems
-
Apply
the six steps of the coaching model during skill practices
This
workshop can be conducted on a half-day or full day basis. It includes a
video and skill practices in which participants will apply the steps in
addressing common performance problems. Skill practices are customized to
reflect common performance situations facing supervisors in the organization.
Following the skill practices, participants receive feedback on their coaching
effectiveness and develop an action plan to apply the skills to current coaching
issues on the job.
This
course can be customized to include examples or case studies from your
organization.
For
a free quote or for more information on this course, email us at info@aps-online.net
or call Mary Ann Kmetyk at 410-715-0800.
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