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Performance Management Series - Communications Skills TrainingCommunications SkillsCourse Length: 4 Hours (Typical) Instructional
Setting: Classroom This workshop is designed to provide supervisors with practical models for effective listening and feedback skills. These models will be demonstrated in skill practices during which participants will respond to typical supervisory situations in which the supervisor must actively listen, identify the key issues, avoid sidetracks, and respond with understanding. Participants will demonstrate effective feedback in providing praise to recognize exceptional work and provide corrective feedback in a positive manner Course Objectives: At the completion of this workshop participants will:
The content of this workshop can be customized to fit the needs of your company. For a free quote or for more information on this workshop, email us at info@aps-online.net or call Mary Ann Kmetyk at 410-715-0800
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Copyright 2006, Applied Performance Strategies, Inc.Home | Technical Training | Documentation | Training Consulting | Human Resources | Quality Services | About APS | Contact Us Maryland: (410) 715-0800 | Pennsylvania: (610) 987-4050 | Missouri: (314) 865-4357
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