Contract Administration Training Program
Are you facing the following
challenges?
-
An
erosion of management’s rights on the shop floor because supervisors are
unsure of what action they can take under your labor agreement?
-
Costly or
restrictive past practices which you would like to eliminate?
-
Shop
stewards who are more knowledgeable about the local contract than management
representatives?
-
Grievances
that could be settled at the 1st or 2nd step being settled by Human
Resources or senior plant management?
-
Plant
initiatives you would like to implement but can’t because of restrictive
contract language?
The one-day Contract Administration
training program provides first level supervisors, managers and HR generalists
involved in grievance handling and day-to-day contract administration with a
practical understanding of the basics of the collective bargaining agreement.
As a result of this program, participants will be able to:
-
Exercise
management’s rights in order to meet operational objectives
-
Interpret
contract provisions with increased confidence
-
Settle
grievances at the first and second step through greater understanding of the
labor agreement
-
Identify
and eliminate costly or restrictive past practices.
This customized training program is
offered on site and provides a balance of information and application through
case studies and exercises designed to engage participants in applying the
fundamentals of labor contract administration to the issues affecting their
facility.
Course Topics:
Overview
Management’s Rights
-
Definition
of Management Rights
-
Limits on
managements rights
-
How
supervisors can achieve the business objectives through the exercise of
management’s rights
Past Practice
-
What
constitutes past practice
-
Past
practice vs. management’s rights
-
What
supervisors can do to avoid establishing a past practice
-
How to
eliminate costly and restrictive past practices
Seniority
Discipline
-
How
discipline is addressed in the collective bargaining agreement
-
Principles
of just cause and fairness in discipline cases
-
Conducting
a disciplinary investigation
-
What
constitutes effective documentation
Grievances
-
Issues in
responding to grievances
-
The
union’s role in providing representation
-
Effectively
resolving grievances at first and second step
-
How to
present the company’s position at a grievance hearing
Instructor:
The instructor for this program is
Fred Ferketic. Fred has over 30
years of experience in the field of labor relations and most recently was the
Director for Labor Relations for ConAgra Foods, Inc. Grocery Division.
In this capacity, Fred was responsible for all labor relations activity
including contract negotiations, arbitration advocacy, NLRB matters and labor
relations training. He also has
many years of Human Resources Generalist experience at plants throughout the
country. He has conducted Contract
Administration and other Labor Relations training programs for all levels of
supervisors, managers and senior leaders. Fred
is a dynamic speaker who believes that the best learning takes place through
engaging participants and by providing a comfortable and safe learning
environment.
Contract
Administration Metrics Software
In order to measure the impact of this
program on plant performance, a metrics software tracking system has been
developed which enables client organizations to track performance prior to and
after the class.
Data tracked includes:
-
Types of
grievances and arbitration cases, disposition and cost
-
Labor
savings through elimination of costly past practices
-
Plant
initiatives implemented to improve productivity and reduce cost
The software provides ease of data
entry and automatic generation of graphs to chart performance over a twelve
month period. Data from multiple
plant locations can be consolidated into a master file for tracking at
divisional or company levels.
For more information about these
programs, please contact Mary Ann Kmetyk at 410-715-0800 or email us at info@aps-online.net
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