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An erosion of management’s rights on the shop floor because supervisors are unsure of what action they can take under your labor agreement? |
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Costly or restrictive past practices which you would like to eliminate? |
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Shop stewards who are more knowledgeable about the local contract than management representatives? |
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Grievances that could be settled at the 1st or 2nd step being settled by Human Resources or senior plant management? |
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Plant initiatives you would like to implement but can’t because of restrictive contract language? |
The one-day Contract Administration training program provides first level supervisors, managers and HR generalists involved in grievance handling and day-to-day contract administration with a practical understanding of the basics of the collective bargaining agreement. As a result of this program, participants will be able to:
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Exercise management’s rights in order to meet operational objectives |
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Interpret contract provisions with increased confidence |
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Settle grievances at the first and second step through greater understanding of the labor agreement |
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Identify and eliminate costly or restrictive past practices. |
This customized training program is offered on site and provides a balance of information and application through case studies and exercises designed to engage participants in applying the fundamentals of labor contract administration to the issues affecting their facility.
Overview
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Introduction to Collective Bargaining |
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The National Labor Relations Board and it’s impact on contract administration |
Management’s Rights
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Definition of Management Rights |
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Limits on managements rights |
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How supervisors can achieve the business objectives through the exercise of management’s rights |
Past Practice
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What constitutes past practice |
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Past practice vs. management’s rights |
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What supervisors can do to avoid establishing a past practice |
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How to eliminate costly and restrictive past practices |
Seniority
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The general principles that govern seniority rights |
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The different types of seniority provided for in the collective bargaining agreement |
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Applying seniority rules |
Discipline
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How discipline is addressed in the collective bargaining agreement |
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Principles of just cause and fairness in discipline cases |
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Conducting a disciplinary investigation |
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What constitutes effective documentation |
Grievances
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Issues in responding to grievances |
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The union’s role in providing representation |
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Effectively resolving grievances at first and second step |
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How to present the company’s position at a grievance hearing |
The instructor for this program is Fred Ferketic. Fred has over 30 years of experience in the field of labor relations and most recently was the Director for Labor Relations for ConAgra Foods, Inc. Grocery Division. In this capacity, Fred was responsible for all labor relations activity including contract negotiations, arbitration advocacy, NLRB matters and labor relations training. He also has many years of Human Resources Generalist experience at plants throughout the country. He has conducted Contract Administration and other Labor Relations training programs for all levels of supervisors, managers and senior leaders. Fred is a dynamic speaker who believes that the best learning takes place through engaging participants and by providing a comfortable and safe learning environment.
In order to measure the impact of this program on plant performance, a metrics software tracking system has been developed which enables client organizations to track performance prior to and after the class.
Data tracked includes:
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Types of grievances and arbitration cases, disposition and cost |
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Labor savings through elimination of costly past practices |
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Plant initiatives implemented to improve productivity and reduce cost |
The software provides ease of data entry and automatic generation of graphs to chart performance over a twelve month period. Data from multiple plant locations can be consolidated into a master file for tracking at divisional or company levels.
For more information about these programs, please contact Mary Ann Kmetyk at 410-715-0800 or email us at info@aps-online.net
Copyright 2006, Applied Performance Strategies, Inc.Home | Technical Training | Documentation | Training Consulting | Human Resources | Quality Services | About APS | Contact Us Maryland: (410) 715-0800 | Pennsylvania: (610) 987-4050 | Missouri: (314) 865-4357
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