This segment will provide participants with an understanding of how individual behavioral tendencies affect others.  Through the use of the DISC Profile System, participants will learn how four behavioral types:  Dominance, Influence, Steadiness and Conscientiousness, effect relationships at work. 

Course Objectives:

At the completion of this half-day workshop, participants will:

• Self-assess their behavioral style using the DISC Instrument

• Learn the strengths each DISC style brings to a group

• Learn how to identify the DISC styles of others

• Develop ways to effectively work with co-workers and others with differing styles and increase effectiveness through new ways to communicating 

Participants will view a video that illustrates problems in interpersonal interactions in a variety of settings and learn how the problems can be resolved by adapting to different behavioral styles.  Participants will view a video case study and determine how best to resolve a conflict using DISC style strategy.

The content of this workshop can be customized to fit the needs of your company.  For a free quote or for more information on this workshop, email us at info@aps-online.net or call Mary Ann Kmetyk at 410-715-0800