Fundamentals for New Supervisors

The goal of this half-day program is to provide participants with an understanding of managerial competencies necessary for success as a new supervisor.  The course will focus on the new behaviors required for individuals making the transition from peer to supervisor as well as the skills necessary for administrative competence in the areas of planning, prioritizing, informing, communicating change and building an effective working environment.

At the completion of this course, participants will be able to:

• Explain the actions new supervisors can take to transition from a peer to a supervisor

• Explain the six actions leaders can take to create effective relationship with direct reports

• Describe what actions supervisors can take to effectively communicate with direct reports

• Describe what actions supervisors can take in order to effectively communicate with immediate supervisors and upper management.

• Identify priorities as a supervisor and accomplish individual work assignments

This course will include the video, “Would I Follow Me?” which contrasts ineffective and effective supervisory behaviors.  Participants will learn tips for effective leadership behaviors and the impact those behaviors have in getting the new supervisor off to a successful start.  The course will also include group exercises and discussions, which will enable the participants to apply concepts to situations they encounter as a new supervisor. 

For more information about this course, please contact Mary Ann Kmetyk at 410-715-0800 or email us at info@aps-online.net