Violence in the Workplace
Training
For Managers
Course Length: 4 hours (typical)
In this training workshop, participants will learn what constitutes workplace violence and more
importantly, what can be done to reduce the chances of a workplace violence
incident. This course emphasizes a manager’s or supervisor's role as the first line of defense against workplace violence.
The course provides effective strategies for dealing with workplace
violence. This course can be customized to explain your company's policies
and procedures for dealing with workplace violence are explained.
Course objectives:
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Define and provide examples of workplace violence.
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List signs of an “at risk” individual.
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Explain workplace violence policy.
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Describe the cycle that leads to violence.
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List the opportunities for predicting violence.
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Explain specific procedures for reporting threats
personal harm.
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State the sources of assistance and how to request
help for workplace violence issues.
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Identify verbal and physical maneuvers to defuse and
avoid violent behavior.
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Identify effective strategies for avoiding personal
harm.
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Identify steps to take following an incident of
workplace violence.
Additional topics:
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Identify example of workplace violence
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Identify types of workplace violence
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Explain the cycle that leads to violence
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Signs of an “at risk individual”
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Coping with threats and violence
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Describe principles of safety
The course includes a video, case studies and application of course materials
to day-to-day work situations.
All APS courses are conducted on-site at our
clients' facilities.
The
content of this
workshop can be customized to fit the needs of your company. For more information on
this or other training programs contact us at info@aps-online.net
or call Greg Pancerev at (610) 987-4050.
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