Home Contact Us Contents Search

(410) 715-0800

Home

  
Technical Training
for Industry
Custom Training
Manual Development
Standard Operating
Procedures (SOPs)
Training Program
Design
Problem Solving and
Quality Training
Personal Skills
Training
Leadership Skills
Training
Employee Relations
Training
Human Resources
Consulting
About APS
Project Experience
Locations
 

 

 

 

 

Violence in the Workplace For Managers 

Course Length: 4 hours (typical)

Participants will learn what constitutes workplace violence and more importantly, what can be done to reduce the chances of a workplace violence incident.  This course emphasizes a manager’s or supervisor's role as the first line of defense against workplace violence.  The course provides effective strategies for dealing with workplace violence.  This course can be customized to explain your company's policies and procedures for dealing with workplace violence are explained. 

Course objectives:

Define and provide examples of workplace violence.

List signs of an “at risk” individual.

Explain workplace violence policy.

Describe the cycle that leads to violence.

List the opportunities for predicting violence.

Explain specific procedures for reporting threats personal harm.

State the sources of assistance and how to request  help for workplace violence issues.

Identify verbal and physical maneuvers to defuse and avoid violent behavior.

Identify effective strategies for avoiding personal harm.

Identify steps to take following an incident of workplace violence.

Additional topics:

Identify example of workplace violence

Identify types of workplace violence

Explain the cycle that leads to violence

Signs of an “at risk individual”

Coping with threats and violence

Describe principles of safety

The course includes a video, case studies and application of course materials to day-to-day work situations.

For more information on this or other training programs contact us at info@aps-online.net or call Chris Anderson at (610) 987-4051.

 

Copyright 2006, Applied Performance Strategies, Inc.

Home | Technical Training | Documentation | Training Consulting | Human Resources | Quality Services | About APS | Contact Us

Maryland: (410) 715-0800 | Pennsylvania: (610) 987-4050 | Missouri: (314) 865-4357